Shipping & Returns

Shipping

All orders ship from Korea via KoreaPost Express (EMS) within 1–2 business days. You'll get a tracking number by email.

Singapore

SGD 5 flat rate. Free over SGD 80.
Delivery: 2–4 business days.

Malaysia

MYR 15 flat rate. Free over MYR 150.
Delivery: 5–8 business days.

Thailand · Philippines · Indonesia · Vietnam

SGD 12 flat rate. Free over SGD 120.
Delivery: 7–12 business days.

Returns

Changed your mind? Unopened products in original packaging — return within 14 days of delivery. You cover return shipping.

Something arrived damaged? Email us within 48 hours with your order number and photos. We'll replace it or refund you. No back-and-forth.

Refund timeline: 5–7 business days after we receive the return.

Questions? hello@colavo.com